What is a Mental Model?
A mental model is an internal representation of the external reality based on past experiences, learning and intuition. As Susan Carey defines: “A mental model represents a thought process for how something works.”
Recommended Reading & Useful Links
Please feel free to join the Sketching for UX Designers group on Facebook, post your UX sketches, share your favorite links, ask questions etc.
If you are interested in sketching, check out my Sketching for UX designers course.
You can subscribe to my Sketching for UX newsletter to get these UX Knowledge Base Sketches directly to your inbox weekly, and to participate in a 100-day long UX-visual library building challenge. If you subscribe, you can also download the Sketching for UX designers WORKBOOK for free!
If you have any comments or questions please reach out to me here or on Twitter: @krisztaszerovay