User Interview: How To Ask Good Questions
Asking Good Questions is Not Easy
While interviewing users may seem to be an easy task — “You are just asking some questions, and the interviewee gives some answers, and that’s it, right?” Well, not really.
There are 2 important aspects concerning the interview-questions:
- careful preparation: it has two levels: creating a logical flow, structure; and preparing the script, the questions
- having the right mindset during the interview.
Asking the right questions allows us to get invaluable insights about your users’ goals, needs, motivations and pain points.
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