UI DESIGN TIPS

Decluttering in UI design

The most important balancing act

Krisztina Szerovay
UX Knowledge Base Sketch
4 min readFeb 12, 2024

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My UX Knowledge Piece Skecth about decluttering in UI design
Decluttering in UI design — UX Knowledge Piece Sketch #57

The most important balancing act

How to remove or hide everything that’s just noise at a given point of the user flow, and at the same time, keep or display all the content and functionality that’s needed.

Our goal

  • help users achieve their goals by focusing their attention
  • reducing users’ cognitive load

and ultimately, provide a better user experience.

How to declutter

  • Hide / remove the parts that are not needed at the given point
  • Reduce visual noise (e.g., use less colors, modify harsh shadows, apply less borders, use consistent icons, limit the number of typefaces, add more whitespace, simplify elements)
  • Use progressive disclosure (don’t show everything all at once, and at the same time, suggest that “there is more”)
  • Establish a clear visual hierarchy
  • Prioritize content
  • Remove unnecessary text (better UX writing)
  • Support scannability (e.g., group related content together, apply headlines and subheadlines, use bullet points instead of wall of texts)

However, this is why it is a balancing act: if you remove or hide or simplify too many things, it might result in a wors user experience.

Keep what’s relevant (or makes the users’ experience better):

  • Keep in mind that there is a concept called “interaction cost”, e.g. if you have less than 6 items, you shouldn’t apply a drop-down, instead, show them right away
  • Serve both the information needs and functional needs of your users
  • Always provide meaningful feedback to the users (e.g. showing the system status, communicating errors)
  • You can’t create a meaningful visual hierarchy without styling elements differently
  • Navigation shouldn’t be hidden or hard to find (at least in most cases)
  • You should add labels to many of the icons (e.g. menu items)
  • Progress indicators are good additions in many cases
  • Apply useful empty states (instead of just leaving the screen blank)

It depends.

And of course…

It depends (designers’ favorite answer :) )

There is no one right way to achieve this balance. Here are some factors to consider:

  • Is it a landing page (other website) or a web app? (What the product is.)
  • First-time use or mastery? (~you should gradually reveal elements)
  • Is it acomplex form or a content-heavy site?
  • There are also cultural differences (e.g. read Bas Wallet’s excellent article)
  • And naturally, a lot depends on who your target audience is

On the top of all that, this is a never-ending balancing act. You should conduct research. Then iterate. Then measure again. And so on. Always consider what the main user goals and business goals are at each step.

Some examples

Wise: reassuring UX copy, gives meaningful feedback, shows the process, the user is in control

How’d the decluttered version look like? Is it too much decluttering? Decide for yourself:

Wise: decluttered version (I believe it provides a worse user experience than the original)

And what do you think about this screen? How’d you redesign it to make it more scannable?

Goodreads: how’d you declutter it?

Do you know about other good examples of this balance? Share in the comments!

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